IBM Tehnička podrška

IBM Tehnička podrška

IBM Hrvatska d.o.o traži studente/ice za pružanje udaljene tehničke podrške klijentima na području Europe

Vrsta posla: Customer Support Representative/Technical Agent /Remote Technical Support

Mjesto i adresa obavljanja posla:  IBM Client Innovation Center, Josipa Marohnica 1, Zagreb

Početak i očekivano trajanje posla:  Prosinac 2021. – Prosinac 2022.

Neto cijena sata posla ili količina posla (za redoviti rad):

30.00 HRK/h za pozicije s podrskom samo na engelskom jeziku

35.00 HRK/h za pozicije s podrskom na dva jezika (engleski + dodatan jezik)
* Naknada za sate rada u dane drzavnog blagdana, za rad nocu, za prekovremeni rad i za rad nedjeljom uvecava se

za 50% (cl. 13. st. 3. Zakona o obavljanju studentskih poslova, N.N. 96/2018.)

Opis posla: pruzanje udaljene tehnicke podrske klijentima na podrucju Europe

Posebna znanja i vještine:

- tecno znanje jednog od navedenih jezika: njemackog, francuskog, talijanskog ili nizozemskog jezika, uz obavezno   znanje engleskog jezika

- MS Office (Excel i Power point korisnik)

- komunikacijske vjestine

- zelja za ucenjem i radom u timu

- aktivna studentska prava

Radno vrijeme:  mogucnost rada na puno ili pola radnog vremena, fleksibilni radni sati

Ostale napomene i uvjeti:

Introduction
At IBM, work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you’ve never
thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so, lets talk.
Your Roles and Responsibilities:
If you are searching for opportunities to start your career in the field of Global Technology Services and gain practical skills in a multinational environment, enroll for IBM Traineeship Program. Our fixed-term training program with flexible working hours is aimed to prepare and develop students for a position in our Client Innovation Center.
Our trainees play unique and integral role in driving business decisions, supporting operations and influencing business results. You'll also experience opportunities for skills development training and personal development.
You can be a trainee in one of the below areas:
·Customer Support Representative
·Technical Agent
·Remote Technical Support

Where?
The Client Innovation Center is one of the strategic IBM centers for global delivery of Technical Support Services. It is a hub of global importance for the company, providing end-to-end IT services, including maintenance and monitoring of hardware and software products covering European market.
We hire your potential - no previous experience is required. If you like communication in international environment, you are a team player and you are looking for challenges to boost your future career development, then IBM is the right
company for you.

Successful completion of the program will open the door for your further development and potential hiring. You will have the possibility to get insight into our key departments.

What We Offer:
– Meaningful job responsibility from day one
– Challenging job in a friendly working environment
– Appropriate trainings and education
– Exposure to senior management
– Possibility to get full time job after studies
– Paid traineeship program

Način i kontakt za prijavu studenata: EPH.enrollment@hr.ibm.com